This is a "public interest" post recycled from last year. Ol' Man Winter has been fairly kind to anyone challenged by a household goods relocation so far this season. Then again, he just arrived less than a week ago… The snow coming down outside suggested the article might need to be refreshed. This updated 2011 [...]
Using a cutesy forum name, a disgruntled customer of a well respected national van line decided to take advantage of MovingSCAM.com's very popular “Report a Scam” forum to air her dirty laundry. Specifically, her complaint about how her property damage and delay claim is being administered. The four message boards at the popular "consumer oriented" [...]
When I first wrote about Move for Hunger a little over a year ago, the relatively new industry organization was just starting to spread it's wings. Move For Hunger is a 501 (c)(3) non-profit established by Adam Lowy in August 2009. Its goal is to strengthen the efforts of community food banks throughout the country [...]
It appears it’s now the movers who are fighting back! Perhaps it's the hectic summer schedule created by too many customers and not enough capacity that's getting on people's nerves. Then again, maybe it's just the overwhelming heat that's creating the rancor. Whatever the reason, it appears that there's an industry backlash developing at [...]
On Friday, August 12, 2011, the Federal Motor Carrier Safety Administration (FMCSA) issued regulatory guidance to clarify the appropriate and intended use of blank or incomplete documents under 49 CFR 375.501(d) – Must I write up an order for service? Carriers may require shippers to sign incomplete, but not blank, documents so long as the [...]
It doesn't take long to hear the turmoil troubling movers this year. Half way through the relocation industry's traditional peak 'summer' moving season, customer service call centers, company switchboards, conventional news outlets and popular social media channels are being swamped with customer criticisms. The list of concerns includes complaints about missed service dates, unexpected price [...]
Before you start reading, fix your eyes on the red dot in the center of the image to the right. That's your assigned focus – your job for today! The little speck in the middle of the light green circle. Look at it. Concentrate on its color, size and shape. Stare at it awhile before [...]
The American Moving and Storage Association (AMSA), the non-profit trade association representing legitimate members of the professional moving industry throughout the country, has officially dubbed May as 'National Moving Month'. No, you don’t have to send flowers to your favorite relocation professional. Nor are you expected to share hugs with the big lugs carrying your [...]
Practical tips for the moving and storage industryThe Internet is the fastest-growing, most exciting medium for expanding business today. But, to be successful on the Internet, you must use smart Search Engine Optimization (SEO) that will drive your site toward the top of search engine listings when prospects search keywords related to your products and [...]
If you believe the latest in “homeownership tips and topics, brought to you by RISMedia, the leader in real estate information systems”, the entire moving industry is in tail spin. Their latest PR blurb, Moving Season: Book Early and Be Prepared, opens with the statement “The van line community lost a lot of drivers during [...]
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