Brokers have new rules for moving household goodsBy Eric Anders • Nov 30th, 2010 • Category: *RELOCATION NEWS UPDATES*, FMCSA
The Federal Motor Carrier Safety Administration (FMCSA) recently amended its regulations under 49 CFR 387.307(a)(2) to require move brokers that arrange the transportation of household goods in interstate or foreign commerce for consumers to comply with certain new consumer protection requirements.
Under their current guidelines, move brokers must provide:
- Their U.S. DOT number on their advertisements and Internet Web sites
- Estimates of expected moving charges and brokerage fees
- FMCSA pamphlets containing tips for successful moves and the consumer's rights and responsibilities; and,
- The broker's policies concerning deposits, cancellations, and refunds.
Beginning January 28, 2011, move brokers that arrange the transportation of household goods in interstate or foreign commerce must increase their surety bonds or trust funds to the new minimum amount of $25,000 and have surety companies or trust fund managers file appropriate Forms BMC-84 or BMC-85 with FMCSA no later than January 1, 2012. In 1936, the Interstate Commerce Commission established the broker surety bond amount at $5,000.
This rulemaking is in response to the Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU) and a petition for rulemaking from the American Moving and Storage Association. This rulemaking is intended to ensure that individual shippers who arrange for transportation of household goods through brokers receive necessary information regarding their rights and responsibilities in connection with interstate household goods moves.
This rule by the Federal Motor Carrier Safety Administration was published on 11/29/2010.
Brokers of Household Goods Transportation by Motor Vehicle - The Federal Register