If “MBWA” is a new term to you, I am really showing my age. This was a term coined by Tom Peters and Robert Waterman in their iconic management book In Search of Excellence published in 1982. It stands for “Managing By Wandering Around” which was a practice they observed by H-P executives in the [...]
As a trained coach practitioner, I have certain biases about workplace coaching. One of my biases is that coaching, properly performed, is the most effective way to achieve improved job performance at the individual employee level. Training courses, while important and necessary components of an employee development strategy are often too generic and too “event-driven” [...]
OK, so the Christmas turkey has been eaten, the presents opened (and many forgotten already) and New Year’s resolutions made. Now it’s Happy New Year and back to reality. But wait. Resolutions? What resolutions? Like most of my friends, I rarely make New Year’s resolutions anymore. Sure, I used to do this rather dutifully, but [...]
by Tom A. Sims, SPHR, GMS I recently facilitated a team effectiveness meeting with the direct reports of a senior executive. Our objective was to assess the behavioral dynamics within the team and their impact on overall business results, then prioritize areas for improvement and take specific actions to address identified barriers to effectiveness. For [...]
by Tom A. Sims, SPHR, GMS Employee engagement has been getting a lot of attention in management circles lately. A recent survey of HR executives identified “Ensuring employees remain engaged and productive” as their biggest challenge today (Human Resources Executive, September, 2010). Although there is a lack of consensus as to what employee engagement [...]
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