RELO Roundtable…a gathering place

One of the reasons I enjoy hanging around the self-storage community is that those who work in the trenches seem to enjoy a free, unfettered, and mutually-supportive exchange of opinions and ideas – regardless of each individuals position, tenure, or brand affiliation within the industry. That's the reason the RSS link to Inside Self-Storage (ISS) [...]

Surprise! Movers and self storage operators have something in commonTalk about coincidence! The same day that RELO Roundtable posted an article about a new search tool that helps relocating customers, corporate clients find the best movers, John Carlisle, the Community Manager for Self-Storage Talk (SST), asked his 4800 members if they thought business lead aggregators [...]

by Ray Wilson as published at Inside Self Storage The current state of the U.S. self-storage industry reflects the continued economic uncertainty of the overall economy. Self-storage is in slow but steady recovery, and it appears it will be one of the first, if not the first, real estate sectors to pull through. This article [...]

  InsideSelfStorage.com, a well researched, information packed online resource for self-storage professionals, has a new look. The redesign offers several new options, including: “Editor's Picks" Centralized location for current news, blogs, articles and education resources Topic specific newsletter selections. Social media networking tools. Busy visitors on-the-go can stay updated with ISS's new mobile version or [...]

  I've been a lurker at Self Storage Talk (SST) for some time. SST is a three year old experiment hosted by magazine publisher Virgo Publishing, LLC, that's developed into a very, VERY active and vibrant online community that caters to the needs of self-storage professionals everywhere – regardless of brand affiliation, job responsibility, industry [...]

  Over 1,800 mortgage bankers and lenders attended the Mortgage Bankers Association CREF Convention and Expo this week in Las Vegas. While discussion at the conference focused mostly on financing of multifamily dwellings, lenders also discussed the business climate for other types of commercial lending. Most commercial lenders were looking for stable, fully-leased properties from [...]

  I’ll never forget the disinterested yawns a savvy Midwestern moving and storage company owner received when he took the podium at an industry symposium years ago to discuss his recent foray into the little known world of business record storage. A decade later many of his colleagues wish they’d taken notes. Now, according to [...]

  We all know when we receive great customer service, but how often do we really note basic or nominal service? Have we unconsciously lowered our expectations? Think about your most recent purchasing experiences. Does any interaction stand out as stellar?   On the flip side, have you extended any outstanding customer service to someone [...]

  Yesterday I wrote about Jon MooAllem’s recent New York Times article The Self-Storage Self – Storing All the Stuff We Accumulate, that provides an excellent in-depth look at the birth and relatively short history of the self storage industry in the U.S.    I learned about this new piece from a reference that I [...]

  It’s long … it’s thorough … and it’s vintage Moo!  Jon MooAllem’s well researched article, The Self-Storage Self – Storing All the Stuff We Accumulate, provides an in-depth look at the birth and relatively short history of the self storage industry.  As usual, the off-beat freelancer does an excellent job spotlighting how America’s penchant for [...]