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Welcome
Whether it’s across the street or around the globe, the process of ‘moving’ in today’s topsy-turvy world can be an intensely personal, highly emotional, and psychologically upsetting experience. Unfortunately most naive buyers searching for useful, pertinent information don’t know what “deliverables” they should be looking for…, or standards they should be using to [...]
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*RELOCATION NEWS UPDATES*
Industry vet Greg Hoover joins A. Arnold»
Greg Hoover has joined A. Arnold World Class Relocation in Louisville as the President and CEO, effective January 17, 2012. Recently Hoover held the position of Chief Executive Officer at Bekins Van Lines. Previously he was part of Evansville based Atlas World Group as Chief Marketing Officer, and then President/COO. As President, Hoover assumes the [...]
WHAT'S NEW
Customers to see new valuation rules from HHG movers»
On January 10, 2012, the Surface Transportation Board (STB), the successor agency to the Interstate Commerce Commission housed within the U.S. Department of Transportation, made three (3) major changes in the way that shipment valuation will apply when licensed household goods carriers transport interstate shipments for individual (COD) shippers. The STB ruling clarified a earlier [...]
TECHNOLOGY
Mover Ratings: The importance of WOM»
How do national van lines measure up under the scrutiny of social media? In the early 1960s, a world renowned Canadian educator, philosopher, and well respected media scholar wrote that the “visual, individualistic print culture” would soon be brought to an end by what he called "electronic interdependence". Marshall McLuhan predicted the World Wide Web [...]
MOVE MANAGMENT
Talent Mobility and the State of Transportation»
This article is reprinted with permission of Mobility Magazine, published by Worldwide ERC, December 2011 BY GREG KOEHLINGER It’s one thing to worry about household goods in transit, but trumping that concern is the potential shortfall of the availability of talented drivers to move these goods. Koehlinger writes that transferees across all industry sectors increasingly [...]
THE CHANGING FACE OF RELOCATION
Do “rating & review” sites influence moving industry customers?»
Last week the father of a recently divorced mother of three asked “What is the best rating and review site to pick a mover?”. “The truth is there aren't any.”, I replied. “There aren't any good movers?”, he asked. “No, there's plenty of very good, very capable movers. Just not a lot of worthwhile resources [...]
Trends in Relocation
ABF releases U-Pack migration trends»
ABF Freight System, one of the nation's largest less-than-load (LTL) common and contract general freight motor carriers, has produced a two new migration trends infographics. (Click individual graphic to see a larger image.) The first illustrates the relocation patterns of their individual customers who moved themselves using the LTL freight company's two do-it-yourself transportation options [...]
STORAGE SOLUTIONS
Do you ‘own’ your online moving and storage listings?»
One of the reasons I enjoy hanging around the self-storage community is that those who work in the trenches seem to enjoy a free, unfettered, and mutually-supportive exchange of opinions and ideas – regardless of each individuals position, tenure, or brand affiliation within the industry. That's the reason the RSS link to Inside Self-Storage (ISS) [...]
COMMENTARY
What’s killing the household goods moving industry?»
Hey movers! In case you haven't noticed, there's an elephant in your front room. And that big pink pachyderm sitting on top of your industry interests is squishing the profitability out of your business. What's worse is that he's got a whole lot of relatives standing in line waiting to invade the same shrinking piece [...]
Consumer Help
Senate relies on industry pros to rout out rogue movers»
As part of an ongoing investigation, the staff at the U.S. Senate Committee on Commerce, Science, and Transportation recently invited representatives of the International Association of Movers (IAM) to join them to answer questions regarding their official inquiry. IAM is a global association of movers and forwarders based in the shadows of Capitol Hill. The [...]
